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도서관ㆍ정보센터의 고객만족경영
도서관ㆍ정보센터의 고객만족경영 / Peter Hernon  ; John R. Whitman [공]저  ; 오동근, [외] ...
ข้อมูลเนื้อหา
도서관ㆍ정보센터의 고객만족경영
자료유형  
 동서단행본
ISBN  
8989023564 93020
언어부호  
본문언어 - kor
DDC  
025.5-22
청구기호  
025.5 H558dㅇ
저자명  
Hernon, Peter.
서명/저자  
도서관ㆍ정보센터의 고객만족경영 / Peter Hernon ; John R. Whitman [공]저 ; 오동근, [외] 옮김
발행사항  
대구 : 태일사, 2005
형태사항  
303p : 삽도 ; 26cm
서지주기  
참고문헌 : p. 283-294.
원저자/원서명  
Hernon, Peter. /
원저자/원서명  
Whitman, John R. /
원저자/원서명  
Delivering satisfaction and service quality : a customer-based approach for libraries
일반주제명  
도서관경영
기타저자  
Whitman, John R.
기타저자  
오동근
기타저자  
권계순
기타저자  
여지숙
기타저자  
배영활
기타저자  
황일원
가격  
\18000
Control Number  
bwcl:66754
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Reg No. Call No. ตำแหน่งที่ตั้ง สถานะ ยืมข้อมูล
EM0102664 025.5 H558dㅇ 자료대출실 (개가제) 대출가능 대출가능
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