Material Type  

 동서단행본

 

EWHA00066754

Date and Time of Latest Transaction  

20080523105408

ISBN  

8989023564 93020

Language Code  

본문언어 - kor

DDC  

025.5-22

Callnumber  

025.5 H558dㅇ

Author  

Hernon, Peter.

Title/Author  

도서관ㆍ정보센터의 고객만족경영 / Peter Hernon ; John R. Whitman [공]저 ; 오동근, [외] 옮김

Publish Info  

대구 : 태일사, 2005

Material Info  

303p : 삽도 ; 26cm

서지주기  

참고문헌 : p. 283-294.

원저자/원서명  

Hernon, Peter. /

원저자/원서명  

Whitman, John R. /

원저자/원서명  

Delivering satisfaction and service quality : a customer-based approach for libraries

Subject Added Entry-Topical Term  

도서관경영

Added Entry-Personal Name  

Whitman, John R.

Added Entry-Personal Name  

오동근

Added Entry-Personal Name  

권계순

Added Entry-Personal Name  

여지숙

Added Entry-Personal Name  

배영활

Added Entry-Personal Name  

황일원

Price Info  

\18000

Control Number  

bwcl:66754