Material Type  

 양서단행본

 

EWHA00070339

Date and Time of Latest Transaction  

20090514201602

Language Code  

본문언어 - eng

DDC  

658.812-22

Callnumber  

658.812 M479c

Author  

McKean, John , 1956-

Title/Author  

Customers are people... : the human touch / John McKean

Publish Info  

Chichester : John Wiley & Sons, c2002

Material Info  

x, 313 p : ill. ; 24 cm

General Note  

Includes index.

Subject Added Entry-Topical Term  

Customer relations

Subject Added Entry-Topical Term  

Relationship marketing

기타저자  

MacKean, John

Price Info  

기증\44000

Control Number  

bwcl:70339