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For business professionals looking to advance their careers through improving their English, Business Result Second Edition is a practical Business English course that focuses on real, relevant communication skills they can immediately use in the workplace.

The easy-to-use, flexible and adaptable materials with comprehensive support and guidance from the Teacher's Book allow teachers to tailor their lessons to the needs of their students with minimum effort.

1. Companies 6
2. Contacts 12
3. product & services 18
4. Visitors 26
5. Customer service 32
6. Employment 38
7. Travel 46
8. Orders 52
9. Selling 58
10. Environment 66
11. Entertaining 72
12. Performance 78
13. Future trends 86
14. Time 92
15. Training 98
Practice files 106
Communication activities 136
Audio scripts 144
Irregular verb list 159